Returns/Exchanges

At Alif, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we’re here to help.

Eligibility for Refunds

Items must be returned within 7 days of the delivery date.
Items must be unused, unworn, and in their original condition with all tags and packaging intact.
Exchanges: We offer exchanges for the same product in a different size or color, subject to availability. Please follow the same steps outlined above to initiate an exchange.
Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost to you.

Non-Refundable Items

Gift cards
Final sale items

How to Request a Refund

Contact Us: Email us at help@alifcollection.co with your order number and a brief explanation of your return request. Please include photos if the item is damaged or defective.
Approval: Once your return is approved, we will provide instructions on how to return your item.
Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.